Tourism management: the pros and cons of the profession

The highest professionalism of the specialist is considered to decrypt the client's dream. After all, many people often do not know what they want. Can be long talk about the sights of Greece, and a person may want to go somewhere far away and be alone. It is important to truthfully tell about the pros and cons of the tour, the country, to take into account the financial possibilities of the client and to provide independent choice.

The specifics of the profession

Functional responsibilities Tourism management depend on where he works: in the tour operator or a travel agency. The tour operator managers engaged in the development and formation of tourist routes and travel agencies, tend to sell tours to customers.

Tourism manager duties, working in the tour operator:

 development of routes;

 preparation of excursions and entertainment;

 Hotel Reservation;

 redemption tickets for scheduled flights;

 Organization of charter flights;

 negotiations with the host country;

 registration of insurance and visas;

 forming a package of stages;

 contracts with travel agencies;

 conducting advertising campaigns;

  conflict resolution with the host.

The travel agents working in Tourism management is as follows:

 receiving calls;

 advising potential clients (in person or by phone);

 providing guidebooks, catalogs, cards;

 learning offerings in the market and optimal selection round on request;

 interaction with the managers of the summer;

 execution of the contract with the client.

There are travel companies that combine the functions of travel agencies and tour operators.

Pros and cons of the profession

Benefits in Tourism management:

 the tourism industry is one of the most profitable and promising;

 the opportunity to visit many countries;

good earnings. Although income and depends on the season;

 excitement, usually in the field working real fans who not exchange the tourist industry for anything else.

Shortcomings in Tourism management:

 visited numerous countries, often none of them can not look closely;

 a great responsibility;

very stressful job, constantly need to be in the know tourists: Do not forget to meet their host country, whether meals are satisfied, there is no any problems with the staff or the local population. Often anxious tourists can call in the middle of the night and ask to dispel their doubts;

 a large staff turnover.

Place of work

The travel agencies or tour operators.

job in tourism travel agency differs from tour operators. In the first case in the main manager prepares vouchers and leads travelers by the hand. The tour operator company staff great. Some people book their tickets, a place in hotels and other visas, others are preparing leaflets and sell ready to travel agencies routes.

Personal qualities

70% of the time in the travel agency takes customer communications. Closed complexed, taciturn man is not able to sell any tickets. You have to be cheerful, attentive and charming. Professional paints the beauty of the resort and overseas can listen to the customer.

It is important for the manager to be able to quickly resolve a negative situation, without losing the working rhythm. After all, the problem of a tourist should not affect the other.

Often traveling on advertising tours in just a week you need to explore a lot of hotels, their room stock, infrastructure, assess the excursion program to explore the country's attractions. Here we must not only have a retentive memory, but still record and structured observation. This will come in handy later when dusting meticulous customer questions.

Education

An experienced manager of Tourism freely guided in large amounts of information at lightning speed and combines a variety of leisure options. Suffering from multiple sclerosis the way in this area is closed. To sell overseas tour, you need to know everything about the country. The manager keeps a lot of information in my head. The high degree of personal organization, gab, plus fluency in foreign languages ​​needed him every day.

When the labor market there was a demand for tourism managers, universities have reacted to it instantly. Now, almost every university the specialty, which gives the opportunity to work in the tourism sector. However, even training in non-specialized public high schools usually pay.

Career and Salary

Manager career of Tourism starts with the assistant manager. First, work on your phone, then with customers. Then you can become an expert in one of these directions. You can take the place of deputy director or director of a travel agency. The tour operators of career opportunities some more.