The 10 Commandments head

Of course, the director - is, first of all, a gift from above. Such people are usually from childhood are initiators of all games and inciting peers on any tricks, but do not always walk into the inferno. He coordinator, it is a generator of ideas, he was going. But if more than not sent, and manage accounts, much in the head, you can educate and improve quite earthly way.

1. Study the psychology. It allows you to find the only correct approach to each employee.

2. With all of the same psychology, define priorities each employee. Someone needs to material rewards, someone - recognition of merit, but in general, someone will develop the spirit of resistance to the case moved.

3. Learn to say. To speak correctly, clearly, concisely, clearly articulating their thoughts. To staff ironically not corrected your calls to the right to ring. And that, after briefings and letuchek secretary could decorate your "five-year plan" in a small task list, but not in heavy volume on the meaning of life. Therefore, a book on public speaking art and culture of speech - also necessarily yours.

4. Learn to listen. This is even more important than talking. Listen with sincere interest in analyzing and asking questions. Once a man offered to speak, made it clear that his opinion is important, much more likely that he will hear you.

5. Maintain cohesion of the company. Planning meetings should be mandatory. They need to periodically repeat the name of the company, saying "we." You can order T-shirts with the logo, and they go to the team competition on the game snowballs. Your employees need to feel part of a single organic whole, the right part of it.

6. Do not leave nothing unnoticed. At the briefing need to sincerely praise for their achievements and calmly point out shortcomings. Encourage initiative and emphasize inactivity.

7. yourself most precisely specify the stages of development in the near future, and told them to subordinates. All this in a form - a problem - period. For example, this week to increase sales by 0.1%. But it is not "the other day to conquer the world."

8. Do not lose your humanity. If usually faithful and loyal secretary Mary has been 3 days walking around with tear-stained eyes and make unforgivable mistakes, it makes sense not to yell, but find out what's wrong. And to help with money. And even give a couple of days off. Such attention understanding and remember for a long time. Mary will help you and as an employee and as a friend. And it will take to fear you as a good person.

9. Be consistent. Always follow these promises, whether it's salary increment to 5000, or permission to let go for 5 minutes before. Then you will be subordinated to believe. And apply what has been said to him. So, if Monday is entered neopozdaniya policy is absolutely unacceptable to come, "pausing for half an hour."

10. And the last. Talk quietly and politely. Do not cry, do not be rude, respect themselves and their colleagues. Not worth 10 times to scare the dismissal if there is nobody to work the case. At 11 times You just do not believe it. But if you took the decision to exclude and voiced Officer from the state - act for sure. And another thing: you need to hear, not because you are yelling and threatening, but because you are listening.